Refund and Returns Policy
At Jabra Deal, we strive to provide the best shopping experience for our customers. We understand that sometimes a product may not meet your expectations, and we are here to help. Please read our refund and returns policy carefully.
1. Return Eligibility
- Items must be returned within 30 days of the delivery date.
- The product must be in its original condition, unused, and in the original packaging.
- A valid proof of purchase is required for all returns.
- Certain items are non-returnable, including personalized products, gift cards, and clearance items.
2. How to Initiate a Return
- Contact our customer service team at computers.rana@gmail.com or call us at 9555447340,9990747340.
- Provide your order number, the reason for the return, and any supporting documentation or photos if the product is damaged or defective.
- Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to send your item back to us.
3. Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
- Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact our customer service team at computers.rana@gmail.com or call us at 9555447340,9990747340.
5. Shipping Returns
- You will be responsible for paying for your own shipping costs for returning your item.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
6. Non-Returnable Items
- Gift cards
- Downloadable software products
- Some health and personal care items
7. Contact Us
If you have any questions about our refund and returns policy, please contact us at:
- Email: computers.rana@gmail.com
- Phone: 9555447340,9990747340
- Address: Kirari Chowk, Nithari Road, Near R.C. plaza , Nangloi Delhi 86
Thank you for shopping with Jabra Deal!